Helpdesk Support & IT Staff Augmentation

• The 1st Call Consulting Helpdesk provides
  - Troubleshooting support and problem trend analysis
  - Technology and software upgrade management
  - Licensing control and compliance
  - Educating your staff on the newest security policies
  - The 1st Call Remote Monitoring Solution
  - We perform remote checks of server health and logs, and
  - Maintain the most current patches on your systems
• Our unique Remote Support model provides offsite observation and works hand-in-hand with our onsite team.

This combination gives you great service and overnight support at a competitive price.